Team-M8tes Cookie Policy Effective Date: April 25, 2026 This Cookie Policy explains how SNG LABS LLC, doing business as Team-M8tes, uses cookies and similar technologies when you use Team-M8tes. This applies to our website, mobile application, platform, profiles, matching features, messaging features, subscription features, community features, communications, and related services. In this Cookie Policy, “Team-M8tes,” “SNG LABS,” “we,” “us,” and “our” refer to SNG LABS LLC. “You” and “your” refer to the person accessing or using Team-M8tes. This Cookie Policy should be read together with our Privacy Policy, Terms of Use, Acceptable Use Policy, Disclaimer, Safety Guidelines, and any other policies we make available. By using Team-M8tes, you acknowledge that we may use cookies and similar technologies as described in this Cookie Policy. 1. What Are Cookies? Cookies are small text files placed on your browser, computer, phone, tablet, or other device when you visit a website or use an online service. Cookies can help websites and applications remember information about your visit, such as login status, preferences, settings, session information, and usage activity. Cookies may be temporary or persistent. Session cookies expire when you close your browser. Persistent cookies remain on your device for a period of time or until you delete them. Cookies may also be first-party or third-party. First-party cookies are set by Team-M8tes. Third-party cookies are set by service providers or other third parties that support Team-M8tes. 2. Similar Technologies In addition to cookies, we may use similar technologies such as: • Local storage. • Session storage. • Pixels. • Tags. • Web beacons. • Device or browser identifiers. • Analytics scripts. • Log files. These technologies help us operate, secure, improve, and understand usage of Team-M8tes. 3. Types of Cookies We Use We may use the categories of cookies and similar technologies described below. 4. Necessary Cookies Necessary cookies are required for Team-M8tes to function properly. These may be used to: • Keep you signed in. • Authenticate your account. • Protect your session. • Support security features. • Remember basic app state. • Prevent fraud, abuse, or unauthorized access. • Support checkout, billing, and account-management flows. • Allow core features of Team-M8tes to work. Because these cookies are necessary, disabling them may prevent you from using certain parts of Team-M8tes. 5. Preference and Functionality Cookies Preference and functionality cookies help us remember choices you make and improve your experience. These may be used to remember: • Onboarding progress. • Display preferences. • App settings. • Account preferences. • Selected options. • Interface state. • Whether certain notices have already been shown. These cookies help Team-M8tes feel more consistent, useful, and personalized. 6. Analytics and Performance Cookies Analytics and performance cookies help us understand how users interact with Team-M8tes. These may be used to measure: • Page visits. • Feature usage. • Signups and onboarding progress. • Performance issues. • Errors and bugs. • Device and browser types. • General usage patterns. • Referral sources. We use this information to improve Team-M8tes, troubleshoot problems, measure engagement, and make product decisions. Analytics information is generally used in aggregated or de-identified form where practical. 7. Security and Fraud-Prevention Cookies We may use cookies and similar technologies to help detect, prevent, and respond to: • Suspicious logins. • Automated activity. • Bots. • Spam. • Abuse. • Scraping. • Account takeover attempts. • Security threats. • Fraudulent or unauthorized activity. • Attempts to bypass subscriptions, team locks, or platform rules. These technologies help protect users, accounts, payments, and Team-M8tes. 8. Advertising and Marketing Cookies Team-M8tes may use advertising or marketing cookies in the future to measure campaigns, understand referral sources, or promote Team-M8tes. These cookies may help us understand whether marketing campaigns are effective, which pages users visit, or how users arrive at Team-M8tes. If we use advertising, retargeting, or cross-context behavioral advertising technologies, we will update this Cookie Policy and provide any notices, consent tools, or opt-out choices required by applicable law. At this time, we do not intend to sell your personal information through cookies. 9. Social Media Cookies If Team-M8tes includes social sharing buttons, embedded social content, or social media integrations, those third-party services may set cookies or collect information according to their own privacy and cookie policies. Your interactions with social media features are governed by the privacy policies and terms of the relevant third-party platforms. 10. Email Pixels and Tracking Emails we send may contain pixels, web beacons, tracking links, or similar technologies that help us understand whether emails are delivered, opened, or clicked. We may use this information to: • Improve email performance. • Troubleshoot delivery issues. • Measure engagement. • Avoid sending unwanted or ineffective messages. • Support transactional emails. • Support onboarding emails. • Support trial and subscription emails. • Support customer support emails. • Support marketing and promotional communications. You may be able to block these technologies by disabling images in your email client or reading emails in plain text mode. 11. Third-Party Service Providers We may use service providers that place or rely on cookies and similar technologies to help us operate Team-M8tes. These providers may support: • Authentication. • Hosting and deployment. • Analytics. • Email delivery. • Payments and billing. • Security and fraud prevention. • Storage and uploads. • Customer support. • Performance monitoring. • Error tracking. • Product improvement. Third-party providers may process information according to their own privacy policies and terms. Current or expected providers may include services such as Stripe for payments, Resend or similar providers for email delivery, Vercel for hosting and deployment, Neon/PostgreSQL for database infrastructure, analytics providers, and storage providers for uploaded photos or files. 12. Your Cookie Choices You can usually control cookies through your browser settings. Depending on your browser or device, you may be able to: • Delete existing cookies. • Block new cookies. • Block third-party cookies. • Receive notifications when cookies are set. • Clear local storage or session storage. • Use private browsing modes. • Manage site permissions. Please note that if you block or delete cookies, parts of Team-M8tes may not work properly. For example, you may not be able to stay signed in, complete onboarding, manage your account, complete checkout, access subscription features, or use certain app features. For more information about managing cookies, visit your browser’s help settings. 13. Do Not Track and Browser Signals Some browsers offer “Do Not Track” or similar signals. Because there is no consistent industry standard for responding to these signals, Team-M8tes may not respond to all such signals. Where legally required, we will honor applicable opt-out preference signals or provide additional choices. 14. Mobile App and Device Settings If Team-M8tes is used through a mobile app or mobile browser, your device may provide additional privacy controls. These may include controls for: • Location permissions. • Notifications. • Advertising identifiers. • App tracking permissions. • Background activity. • Storage access. • Camera or photo permissions. You can manage these permissions through your device settings. Disabling certain permissions may affect how Team-M8tes works. 15. Changes to This Cookie Policy We may update this Cookie Policy from time to time. When we update it, we will revise the effective date above. We may also provide notice by email, in-app message, website notice, or other reasonable means where appropriate. Your continued use of Team-M8tes after an updated Cookie Policy becomes effective means you acknowledge the updated policy. 16. Contact Us Questions, concerns, or requests about this Cookie Policy or our use of cookies and similar technologies can be sent to: SNG LABS LLC Team-M8tes Support frontoffice@team-m8tes.com You may also contact us through any support or account tools provided in Team-M8tes.